Service Center Representative in Dubuque, IA at Sedgwick

Date Posted: 9/3/2020

Job Snapshot

Job Description


Service Center Representative
 
Service Center Representative (Full Time & Part Time)
 
$14.10 per hour minimum pay
 
No Weekends!
 
Inbound calls only
 
Job Summary -- Our colleagues play an important role in helping people through difficult and challenging times in their lives. You will need to provide excellent service to callers regarding claims for multiple lines of business; to expedite the claims application process and provide detailed claim notes on all calls; to resolve issues with one call/one person response; and to direct calls to appropriate escalation path as needed. You'll need to rely on your resources and tools provided to be successful. If you are driven to deliver excellent customer service to people with high expectations, please apply now.
 
Qualifications
  • High School Diploma/GED
  • Excellent oral and written communication skills
  • PC literate, including Microsoft Office products
  • Strong organizational skills
  • Good interpersonal skills
  • Ability to multi task in fast paced environment
  • Ability to work in a team environment and/or independently
 
Benefits:
  • Health Insurance, Dental Insurance and Vision Insurance -- all start day one of employment
  • 20 days Paid Time Off and Paid Holidays
  • Life insurance
  • Matching 401K Plan
  • Advancement Opportunities
  • Referral Programs
 
For more information visit: www.sedgwick.com/careers 
 
Sedgwick is an Equal Opportunity Employer
and a
Drug-Free Workplace

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